Schloss Hotel & Spa Pontresina, Pontresina ➤ Reviews, Rooms & Prices 2024

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About the Hotel

Via Maistra, Pontresina, Switzerland, 7504

Schloss Hotel & Spa Pontresina is located in the picturesque region of Pontresina, Switzerland, known for its natural beauty and indoor luxuries. The hotel boasts a striking lobby bar with vaulted ceilings and expansive windows. Its close proximity to various cable cars and ski slopes makes it a strategic base for winter sports enthusiasts. Offering a blend of traditional and modern hospitality, the hotel caters to families and travelers alike.

Location

Schloss Hotel & Spa Pontresina is situated just 1 km from the center of Pontresina, enhancing accessibility to local attractions. A mountain railway ticket is provided for guests, allowing free use of various cable cars, funiculars, and chair lifts in the area. The hotel is also near a train station, with Agno Airport located 200 km away, offering connectivity for travelers.

Rooms

The hotel features spacious and bright rooms that have been renovated in 2016, showcasing Tyrolean-style furnishings. Each room is equipped with a minibar, hypoallergenic mattresses, and a customizable pillow menu for enhanced comfort. Panoramic rooms provide stunning views of the Upper Engadine and the Bernina range. Suites are also available, offering additional bedrooms and bathrooms for larger groups.

Eat & Drink

Guests can enjoy meals at Schloss Restaurant, the hotel's buffet restaurant that serves traditional specialties alongside modern cuisine. The large lobby bar provides a relaxing atmosphere for après-ski activities and social gatherings. A buffet breakfast is also offered, ensuring a hearty start to the day. Various dining options within the vicinity are accessible for those wishing to explore local culinary experiences.

Leisure & Business

The onsite SCHLOSS SPA features a variety of beauty treatments, massages, and wellness services, including a sauna and Turkish bath. Adult guests can access the modern indoor pool and hot tub, while recreational facilities cater to non-skiers as well. The hotel's children's club provides supervised activities, ensuring families have engaging options available throughout their stay.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Quadruple Room Spa Access

Max:

4 persons

35 m²

Bed options:

4 Single beds

Shower

Heating

room details

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Superior Triple Room Spa Access

Max:

3 persons

28 m²

Bed options:

3 Single beds

Heating

room details

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Double interconnecting rooms Spa Access

Max:

2 persons

42 m²

Bed options:

2 Single beds

Heating

room details

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Getting around

A list of all available modes of transport

City Centre

Pontresina300 m

Airports

Agno (LUG) 183.3 km

Train

Train Station Pontresina600 m

Pontresina600 m

Bus

Bus stop200 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Parking

CHF 18 per day

Luggage storage

24-hour services

24-hour reception

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Luggage storage
Ski storage
Lift
Fire extinguishers

Sports & Fitness

Ski school
Hiking
Cycling

Services

Housekeeping
Ski equipment hire
Laundry
Dry cleaning
Ski pass vendor
Tours/Ticket assistance

Dining

Restaurant
Bar/ Lounge area

Business

Meeting/ Banquet facilities

Children

Cots
Babysitting/Child services
Children's menu
Children's play area
Kids club

Spa & Leisure

Indoor swimming pool
Sun loungers
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Back massage
Head massage
Full body massage
Foot massage

Room features

Heating
Mini-bar
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Via Maistra, Pontresina, Switzerland, 7504

Map view

Via Maistra, Pontresina, Switzerland, 7504

City landmarks

7503 Samedan

Muottas Muragl

3.0 km

Church

The Burial Church of Santa Maria

920 m

Museum

Museum Alpin

730 m

7504 Pontresina

Spaniola Castle

940 m

Via Maistra 133 CH-7504 Pontresina

Ibex Promenade

830 m

Church

Santa Maria

900 m

Chamanna Segantini

1.6 km

St. MoritzSwitzerland

Lake of Staz

2.4 km

Schafberg

1.7 km

Muottas da Schlarigna

2.1 km

Piz Muragl

2.8 km

Bus Station

St. Moritz

4.5 km

Palace

Mill Weber House

3.4 km

Church

Church of San Gian

3.5 km

Lej Muragl

3.4 km

Oberengadin

3.3 km

Flaz

3.5 km

Fuorcla Muragl

3.7 km

Piz Mezdi

4.0 km

Museum

Engadiner Museum

5.0 km

Museum

Segantini Museum

5.1 km

Plazza Gunter Sachs

St. Moritz-Celerina Olympic Bobrun

4.1 km

Museum

The Leaning Tower

4.6 km

Piz Vadret

4.2 km

Via Ruinatsch 5

Cresta Run

4.3 km

Gallery

Galerie Gmuizynska

4.6 km

Piz Languard

4.4 km

43 Cho d'Punt

ALDI Samedan

4.3 km

Nearby

Via Maistra

Alpin Museum Pontresina

580 m

Lej Languard

190 m

Restaurants

Pitschna Scena

210 m

Via da la Staziun 2 7504 Pontresina

Gianottis

310 m

Via Maistra 140 7504 Pontresina

Restaurant Sporthutta

380 m

Via Maistra 145

Restaurant

1.0 km

Cuntschett 2 Via dalla Stazium

Giardin Pontresina

530 m

Via Maistra 62 Sportplatz Roseg

Il Caravaggio

590 m

Via Maistra 175

Restaurant Deco

610 m

Via Maistra 175 Hotel Schweizerhof

Nostra Pizzeria

760 m

Via Maistra 203

Restaurant Unterer Schafberg

2.2 km

Schafberg

Hotel Bernina

810 m

Via Maistra 207

Grond Cafe

870 m

Via da Mulin 28

Kochendorfer

970 m

Via Maistra 228 7504 Pontresina

Reviews and Ratings

Feedback from previous guests about their experience.

72%

liked the hotel and would stay again

Great location

Friendly staff

Communication issues

Limited room insulation

7.2/10

Very good

Rooms

7.2

Location

6.6

Service

8.0

Dining

6.8

Matthew

United States, April 2024

7.8/10

My stay at the hotel was a mix of positives and negatives. The location was great, right in front of the valley, but the parking was a bit tricky, especially for larger vehicles like SUVs. The room was reasonably well-appointed, but it could get noisy when people walked past. The service was friendly, but there were communication issues due to the staff's predominantly Italian-speaking. The dining options were good overall, though the choices were somewhat limited.

Rooms

7.0

The room was reasonably well-appointed, but a bit smallish and not well insulated, making it noisy when people walked past.

Service

7.0

The service was friendly, but there were occasional communication problems due to the staff primarily speaking Italian.

Location

8.0

The hotel is in a great location, right in front of the valley, but parking, especially for SUVs, can be a bit challenging.

Dining

8.0

The dining options were good, though there were some limitations in choices.

Facilities

9.0

The hotel offers a variety of facilities, including dry cleaning, housekeeping, laundry, ski pass vendor, ski equipment hire, and tours/ticket assistance.

Great location

Communication issues

James

United States, April 2024

7.2/10

The hotel rooms are a bit smallish and not well insulated, making it noisy when people walk past, which left me feeling a bit uneasy. However, they look like what I expected for couples and families with kids.

Rooms

7.0

The rooms are smallish and not well insulated, leading to noise when people walk past, which can be a bit bothersome. They are suitable for couples and families with kids.

Service

8.0

The service was extremely welcoming, informative, and friendly, though a bit sparse around the bar compared to last year. The staff were accommodating and helpful, especially with amenities for Cross Country Skiing nearby.

Location

6.0

The hotel's location is open for kids from 12 onwards. While it's close to St Moritz and ski lifts, accessing it can be a bit tricky as you have to take the elevator downstairs to a dark corridor. Parking, especially for SUVs, is challenging.

Dining

7.0

The dining options were excellent and abundant in a charming space, catering to all tastes. However, some staff members were unfriendly and unprofessional.

Facilities

8.0

The hotel facilities are good, offering dry cleaning, housekeeping, laundry, ski pass vendor, ski equipment hire, and tours/ticket assistance.

Moses

United States, October 2023

6.2/10

My stay at the hotel was a mixed experience. The rooms were clean and comfortable, but I struggled with the bedding as it was too warm with the cover and too cool without it; however, having a direct exit for skiers from the lower-level rooms was a bonus. The lack of a bath was a downside, but the shower was a good size despite no window.

Rooms

7.0

The rooms were clean and comfortable, offering a good size shower instead of a bath. The layout allowing direct access for skiers was convenient, although being a smoking room previously was a drawback.

Service

8.0

The service was friendly and accommodating, meeting my requests with a great location for Cross Country Skiing nearby. The staff were really nice and helpful. However, I found the need to run water in the shower before use a bit inconvenient.

Location

6.0

The hotel's location was central and near amenities needed for skiing, although the dark corridor off the lobby and difficulty in finding the elevator initially were off-putting.

Dining

5.0

The dining experience was disappointing with limited choices and extra charges for basic items like fresh orange juice. However, the croissants were a decent option.

Facilities

6.0

The facilities were adequate but not outstanding. Dry cleaning, laundry, and ski equipment hire were available, but the overall dining experience was a letdown.

Chris

United States, October 2023

8.2/10

The hotel is located in a prime spot right in front of the beautiful valley, making it great for Italian clients looking for a convenient base. The rooms are of good size, with charming pine wood details, but the temperature control with the cover can be challenging. The staff around the bar and throughout the hotel are incredibly accommodating and friendly, offering various services from dry cleaning to ski pass arrangements. The dining experience in the large, charming space overlooking the mountains provides high-quality dishes, with the Pork Belly being a standout choice. The facilities are well-equipped, though the access to the spa via the elevator might be inconvenient for some, adding to the already existing challenge of finding the location.

Rooms

8.0

The rooms are a good size and feature pine wood boiserie details, but temperature control with the cover can be tricky.

Service

9.0

The staff around the bar and in all service areas are super helpful and friendly, catering to various requests from guests.

Location

7.0

The hotel's location is excellent, right in front of the valley, but navigating from the lobby to certain areas like the spa may feel a bit basement-like and challenging.

Dining

9.0

Dining in the large and charming space with mountain views offers high-quality dishes, with the Pork Belly being particularly delicious.

Facilities

8.0

The hotel provides a range of facilities, but the spa access via the elevator may be seen as an inconvenience.

Timothy

United States, August 2023

6.8/10

I felt like being in a canteen with a view on the valley. The rooms were large and very clean, just like in the pictures, perfect for a family of four. However, the old bathroom took away from the experience, and the lack of views to the wonderful surroundings was a downside.

Rooms

7.0

The rooms had a canteen-like feel with a view on the valley. They were large and very clean, exactly as shown in the pictures.

Service

8.0

The service was really nice and helpful. They even ran water in the shower before we arrived and on a daily basis when cleaning the rooms. However, they forgot to lock our room after cleaning, which was a bit concerning.

Location

6.0

The hotel is in Pontresina, needed for Cross Country Skiing less than 500m away. The location is close to St Moritz and offers easy access to the ski lifts. However, the experience of taking the elevator down from the lobby to a dark, windowless corridor felt like being in a basement, which was not ideal.

Dining

6.0

The dining experience was average. While it was nothing to write home about, it's a good alternative to the higher prices in St Moritz. The grilled and boiled fish were highlights.

Facilities

7.0

The facilities were satisfactory and met basic needs.